What steps to take if a tenant refuses to vacate?

The eviction process has always been difficult for landlords and tenants. There's no problem if the tenants leave the property at first notice. But things go wrong when tenants refuse to vacate. It's your property, and you, as an Owner, have legal rights of this property. But laws of different states and countries had allowed many legal rights to the tenants too. So if a tenant refuses to vacate, we would suggest the following steps. Those steps are offered and executed by the rental management companies in agreement with the owner.

Know the reason

There may be a severe and genuine problems which the tenant is facing so firstly you should know the reason. When there is a reasonable justification, then tenant should be given more time. Reasonable justification varies and depends upon the judgment of the landlords and rent management company. Like, if the tenant has not yet identified another lease house and he has no place to live, then you should consider some extension in the lease term. 

On the other, if the justification is not reasonable, then you should follow the next step.

Tenant management in Bangalore

Communication

The landlord own the rental properties, and he has legal rights. But before going to the court, it's always a fair way to deal outside the court. So as an Owner or Rent Management company you should communicate with the tenant respectfully. If the tenant can be evicted from a rental property, then there would be a positive result afterwards. It would not affect your goodwill in the market. So, talk to the tenants and ask them to leave the house if the justification isn't reasonable. 

Legal Action 

There's always a lease agreement signed by both parties. And all the legal process depends on that lease agreement. As an Owner you can seek legal advice from a lawyer or if the property is managed by a property management company, such as SANGAU, in Bangalore then they will take the legal action. Lease agreements are prepared under the jurisdiction of local laws or state laws. So following the terms and conditions of the contract there would be some clauses that would be applied to such scenarios. Always follow the legal and legit ways to get tenants out of a rental property. 

Tenancy at will 

When you rent your property without any lease agreement, then this is called a tenancy at will. So, if the communication didn't go well with the tenant and there is no active lease agreement, then discuss with a lawyer such a scenario. There are laws about tenancy at will these should be considered to decide the further course of action. 

Property rent management Bangalore

If they are paying rent

At the end of the tenancy agreement, the tenants might want to continue to stay in your rental property. In such cases, Owner should allow them if they are paying monthly rents in a timely manner. Some local laws entitle the landlords to increase the rent in such cases and increase should be discussed to reach an agreement.

Eviction notices

There are usually two types of eviction notices

• Eviction notice with cause 
• Eviction notice without cause

The landlord can send tenants an eviction notice that describes the cause. Like if the tenant is not paying the rent or violating the lease agreement, then the landlord has the right to send him an eviction notice with a cause. 

The landlord can also issue eviction notice without cause. It does not describe any reason for such eviction, but in such cases, the court allows some extra time to tenants. This time can vary from 30-90 days depending upon local laws.

For more details visit our website http://sangau.com/

Property Management Services – What Do they do?

What services do property management services provide? The following is a list of the tasks property managers commonly perform for owners. One may need only some of these property management services. 

So, it is better to discuss what services you need upfront with the company so you can decide the rates.

 

1. Evaluate the property and determine an accurate rental rate

 

• Offer recommendations on repairs and cosmetic improvements that maximize monthly rent while providing good ROI.

• Gather data on rental rates in the area and work with owners to determine the optimal rental rate. Rent research will vary, but should include looking at the recently rented comparables according to size and type.

• Discuss with owners the pros and cons of different policies such as allowing smoking, etc.

 

 

Property Management Services

2. Market the property for rent

• Prepare home for rent
• Clean home and optimize interior appeal
• Create ads tailored to the property and advertising medium. Some of the mediums commonly used are:
• Paid and free rental listing websites
• Print publications
• Signs
• Fliers
• Work with other realtors and leasing agents to find a tenant
• Field calls from prospects for questions and viewings
• Meet prospective tenants for showings throughout the week and weekend.
• Provide prospective tenants with rental applications that are legally compliant with fair housing laws
• Collection applications with application fee

3. Tenant Screening and Selection

• Perform a background check to verify identity, income, etc.
• Inform tenants who were turned down

 

4. Tenant Move In

• Draw up leasing agreement
• Confirm move in date with tenant
• Review lease guidelines with tenant regarding things like rental payment terms and required property maintenance
• Ensure all agreements have been properly executed
• Perform detailed move in inspection with tenant and have tenants sign a report verifying the condition of the property prior to move-in.
• Collect first month’s rent and security deposit

 

5. Rent collection

• Receiving rent
• Hunting down late payments
• Sending out pay or quit notices

 

6. Evictions

• Filing relevant paperwork to initiate and complete an unlawful detainer action
• Representing owner in court
• Coordinating with law enforcement to remove tenant and tenants possessions from unit

 

7. Legal

• Advise in the event of a legal dispute or litigation
• Refer owner to a qualified attorney when necessary
• Understand and abide by the latest local, state legislation that apply to renting and maintaining rental properties.

8. Inspections

• Perform periodic inspections (Inside and outside) on a predefined schedule looking for repair needs, safety hazards, lease violations, etc.
• Send owner periodic reports on the condition of the property.

 

9. Financial

• Provide accounting property management services
• Make payments on behalf of owner (Mortgage, insurance, etc.)
• Detailed documentation of expenses via invoices and receipts
• Maintain all historical records (paid invoices, leases, inspection reports, warranties, etc.)
• Provide annual reporting, structured for tax purposes as well as required tax documents
• Advise owner on relevant tax deductions related to their rental property
• Provide easy to read monthly cash-flow statements which offer a detailed breakdown of income and itemized expenses

 

10. Maintenance, Repairs, and Remodeling

• Establish a preventative maintenance policy to identify and deal with repair needs
• Assign jobs to different parties (in-house employees, handymen and professional contractors) based on who will do the best job for the best price.
• Maintain outdoor areas
• Removing trash and debris
• Larger renovation or rehab projects
• Provide recommendations on how the project can maximize rental income.
• Prepare preliminary cost estimates

11. Tenant Move Out

• Provide tenant with a copy as well as estimated damages
• Return the balance of the security deposit to the tenant
• Forward any portion of the owner’s portion of the tenant deposit to the owner or hold in owner reserves for repairs.
• Clean unit and perform and needed repairs or upgrades
• Re-key the locks
• Put the property back on the market for rent

Visit www.sangau.com for more details.

Email: enquiry@sangau.com

Call: +91 7816 988 988 / +91 78997 48170

A FRIEND IN NEED: WHEN DO I NEED A PROPERTY MANAGER?

Property Management Bangalore

Being a landowner seems like a piece of cake until you’re forced to leave your reunion party because your tenant has a leaky pipe. Attending to tenant needs at all times and keeping a thorough check on finances can be quite the task and you just might feel like hiring someone to do it for you. Fortunately, a solution is available at hand: a property management company!

Placing your valuable property in someone else’s hands requires courage and quite a bit of conviction. However, you just might feel the requirement to have a professional take care of it. Listed below are a few indicators that’ll help you confirm that you may need a hand:

1. Kilometres apart: If your property is located considerably far, reaching in time in case of a situation can be a hassle. Such events may call for another person to attend to tenant needs immediately than leaving them waiting hours for you to arrive.
   
   
2. Breaking point: How would you react if a tenant called you at 2 A.M. saying that the electricity is out and they need it fixed immediately?What if you have a stubborn tenant who refuses to follow certain rules and is a nuisance to the community? Your answers to these questions will help assess your emotional stability. Ensure that you have the ability to be patient and understanding even in the worst-case scenarios. If not, you might require assistance from someone who is specialized in this area. 
   
   
3. Too many for two eyes: Handling one property is in itself not a breeze; two or more can become hectic and you’ll be preoccupied running from one place to another dealing with different complaints. 
   
   
4. Skills: A property manager will have strong communication abilities, basic knowledge in marketing, timely and active tenant services and hands-on skills, which are crucial to executing managerial duties. It is important for a landowner to be well-aware of their ‘renting skills’. Self-examination is an essential part of deciding whether you, as a landowner, are capable of taking up huge responsibilities. Do you think you can advertise and rent out your land with ease? Will you be able to tend to client needs 24/7? Are your social skills groomed to help you get good tenants? 
   
   
5. Fixing the right rental prices: Setting right prices for the property is important to appeal to the right tenants. A good property management company will do the right research, compare values, get an estimate, price the land fairly as well as maximize the profitability of your investment and your time.
   
   
6. More freedom: Handing over such a huge responsibility leaves you with more time and freedom at hand. You can utilize this for your personal activities or even be adventurous and take up the challenge to invest in more properties! 
   
   

If your problems require a solution and if this is it, do not hesitate to hire a manager. Why undergo unnecessary stress? After all, the main purpose of a property manager is to give you relief that your investment is being handled cautiously. Let the management take care of your property, and you can sleep in peace knowing you won’t be disturbed.   

For more details, visit our website http://sangau.com/

THE GOOD VS. THE UGLY: POSING THE RIGHT QUESTIONS TO YOUR TENANT

As a property owner, it is important to be well-aware of your tenants’ backgrounds. This information may prove crucial while deciding whether or not the tenant can be trusted, or can be used at a later point during the tenancy if the need arises. Certain questions, however, may be disturbing to the tenant and could be considered as invasion of privacy. Here’s a guide to what questions are ideal to put forward to your potential tenants:

• Headcount: It is important to know how many people are going to be occupying the property. You don’t want ten people cramped up in a two-bedroom apartment—

maintenance becomes harder, and it is not practical.

• Confirmation: Run through all the payments the tenant will have to make, and ensure that they are wellaware of them. Also inform them of the security deposit to be paid once the agreement is signed. 
  
  
• Reason for Shift: Get to know why the potential tenant is looking for a place. This can act as an indirect signal as to whether the tenant has a tendency to turn problematic.
  
  
• Anticipated move-in date: Tenants who seem to be in a hurry to move in need to be dealt with caution. Unless the reason for the sudden shifting is legitimate, potential tenants must be given a minimum of one month to move in.
  
  
• Length of lease: The owner must have an idea of how long the tenant intends to occupy the property – a short-term or a long-term tenancy period.
  
  
• Income/employment status: The ideal income landlords look for in clients is a monthly income that is around or more than 3 times the rent. The potential tenant’s position at their workplace is important to be aware of, because an unsteady job can lead to issues with paying rent on time.
  
  
• Clarifying tenant queries: Make sure the tenant is at ease to inquire about absolutely anything regarding the property. Before signing the deal, clear up any pending doubts, inform them of the payment and slowly help them feel comfortable to communicate whenever they need to.

Tenant management in Bangalore

Pay heed to the nature and content of the response to these questions. A lot of information about the tenant’s behaviour can be easily obtained via the interview. Some of them may really be quite the life-saver for you as an owner. For example, when asked the reason for changing residence, if the potential tenant complains about a troublesome landlord, neighbour or area, it could be a red flag.

Along with this, it is of utmost importance to make sure the following characteristics regarding the tenant are not mentioned while asking questions:

• Disability
• Religion, Caste
• Marital status
• Sexual orientation
• Any other possible protected class-related topics

Demanding answers to such topics can come off as considering the tenant’s position in these categories as a criterion in determining whether to sign them on – simply put: as discrimination.Thus, it requires the owner to be cautious to ask the right yet appropriate questions in order to analyze the tenant’s overall interactivity but at the same time, not intrude their privacy or offend them in any manner. Be patient and observant: any step you take could be a landmine and therefore, it is crucial to plan your way out of the maze beforehand. For more details, visit our website http://sangau.com/

GET YOUR MANAGER GAME ON: MEETING OWNER EXPECTATIONS

Bangalore Rental Property Management

Owners hire property managers to do the work that they either don’t have the time for, or think need to be handled by a second party. Handing over this responsibility means the owner trusts the manager to bring maximum profit from the property while attending to tenant requirements and complaints. As a property manager, it is of utmost priority to ensure the owner is content with the services you are providing. Here are a few tips that will give you an idea of how to improve your work and achieve owner expectations:

• Owners expect profit. Methods to boost finances crafted for that particular property must be followed.Charge the right rental rate that is decided on after making market comparisons according to geographical location, condition of the property and local sale prices. This will maximize profits. 

 

• A certain level of responsibility comes with taking care of property. Owners want to see their property well-maintained and kept tip-top, and hence, periodic checks for any issues should be conducted. In case of any, they must be resolved as soon as possible. 

 

• The tenant screening process requires a lot of patience and effort. Effective and smooth background checking and data gathering before signing the contract and moving in helps analyze whether the tenant has the tendency to cause a problem in the future. A systematic, unbiased screening procedure results in reducing the likeliness for a large issue to arise at any point during tenancy.

 

• Owners with multiple properties will want them occupied all through the year with dependable tenants. Information of the potential tenants moving in soon after the old ones have left, and that of the thorough screening done beforehand should be handed in before sealing the deal. 

 

• A rental owner’s statement essentially gives an idea of where the money is going and coming from. Verified, legible reports are to be submitted to the owner so they can assess the success of their investment.

 

• Assistive technology and convenient applications make an owner’s work easier. Easy accessibility for the owner to all tenant information enhances manager-owner relationships. It also optimizes everyday processes to save time and money, which in turn benefits the owner.

 

• Periodic reports and updates of progress reassure the owner that the property is in good hands and that the manager is prompt in carrying out their duties. Property owners just want to be ensured that all their smaller duties are taken care of –

collecting rent, handling maintenance and repair issues, marketing rentals and such. As a property manager, records of completing these jobs must be communicated effectively and in time to the owner.

On close inspection, one would notice that owner satisfaction is not too hard to achieve. There is barely any additional work – it is more of completing allotted duties without leaving room for the owner to find mistakes or point out incompetency. Follow a structured to-do list, inform your owner of the work you accomplished profitably and wait for them to lean back comfortably in their chair with a slight smile on their face – that’s when you know you’ve done your job well. 

 

For more details, visit our website http://sangau.com/

HAPPILY EVER AFTER: SCREENING POTENTIAL TENANTS

 Imagine having to spend sleepless nights worrying about that one bad tenant you signed on carelessly. Choosing the right tenants is an important step in managing property. Finding out that the tenant has issues with the property right before renting it out(or even much later), can be quite unsettling and in extreme cases, even chaotic.Fortunately, you don’t need to search for a cure because we have a prevention. 

 

Tenant screening is a step-by-step process consisting of verifying prospective tenant information, running a background check,  and confirming identity details in order to ensure a sincere, problem-free staying experience.Listed below are pointers to help you save time, money and effort and go through with the rental process comfortably:

 

 

• Telephonic discussion with the tenant even before showing the property: If the prospective tenant has requirements that cannot be met with respect to the specific property or vice versa, it becomes easy to filter out such applications right at the beginning to avoid any unwanted hassle. A few possible questions might be:

• By what date does the tenant want the property?

• How many people are planning to move in?

• Is the tenant willing to accept all the terms and conditions put forward by theowner/management?

• Does the tenanthave any questions regarding the property?(Ensure that they will be answered honestly.)

• First visit to the property: Visit the property with the potential tenant(s). Enquire if they are satisfied on the initial visit; use this opportunity to notice if they are really interested and are genuine.

• Request to fill in anapplication:Once you are convinced they are trustworthy, provide a rental application which will help compile prospective tenant information including contact information, employment history, preferences, etc. along with necessary validation documents like ID proof. Review the application thoroughly, make sure it is signed, and verify identification details. 

• Sealing the deal:Finally, do a detailed property viewing and get to know the tenant well. The freer the conversations, the easier to negotiate and maintain good relations. Once everything is clear on both sides, it’s renting time!

Tenant Management in Bangalore

Taking the right steps can help avoid facing risks in the future. Preventing misuse of property, avoiding mishaps or unwelcome events related to identity of the tenant, ensuring the safety and security of the community and maintaining a standard, transparent relationship with the tenants are all important benefits thatfollow a systematic tenant screening. While processing applications, make sure every applicant is given the same filtration treatment – consistency is essential; there’s no room for leniency for such procedures. Personal opinions about the prospective tenant during this process are important because they can often be indicators of the tenant’s behaviour and moral values. Tenant screening plays a major role in ensuring smooth functioning and communication in the future as well, and avoids confusion at a later stage during the stay on the property. And guess what? Both you and the tenant get to live happily ever after. For more Details visit:- http://sangau.com/

ENOUGH IS ENOUGH: THE BUCK STOPS HERE

Property Management Bangalore

The relationship between an owner and a property manager is one that requires a strong bond.This bond, however, can break due to various reasons and as a consequence, the owner has no choice but to bid the manager goodbye. Actions on the management’s behalf leading to such a situation could be the following:

 

• Communication gap: It is a property manager’s responsibility to answer phone calls, reply to emails, send timely reports and disbursements to the owner. Failure to carry out any of the above shows their incompetency.
  
  
• Great expectations, zero fulfillment: Those deals the manager made right at the beginning seemed too good to be true back then. Sadly, it turned out to be exactly that: merely empty words. Over-exaggerated rent prices and suspiciously low maintenance costs are some such dreams you might be guaranteed.But some management companies fail to keep up to these expectations they'd promised once they’re signed on. This becomes a reason for owners to fire property managers.

• Bad tenants: To screen for ideal tenants is the duty of the property manager. A couple of troublesome tenants may be unfortunate, but a string of bad ones is a clear sign of inefficiency on the manager’s part. In case the management places tenants without cautious screening and these tenants end up not paying the rent on time, owners are often left feeling troubled.

• Insufficient services: As an owner, you shouldn’t be doing the work you’re paying the property manager to do. A professional service consists of a full-fledged performance including requirements related to managing property and not just the surface jobs. If they are complacent about their work, it’s time to make a move. A few indicators of sloppy work from your property management are as follows:

• Inappropriate timeliness:If the response time is often delayed or irregular, it may give rise to problems in sticking to deadlines and other time-bound events.
  
  
• Low maintenance quality: Maintenance is an essential service that is provided by a property management company. You could incur a large loss if they fail to carry out the requirements they had registered to provide.
  
  
• Failure in performing duties: Systematic monitoring, collection of rental fees, maintenance checks, inspections are a few duties that need to be carefully executed and must be reported to the owner. It’s a red flag if you don’t get timely reports with all the required information, or when tenant complaints are not brought to your attention and resolved in time.
• Breach of contract: The owner-manager relationship is heavily dependent on trust. A lot of data regarding the property is expected to be kept confidential. The manager too has to provide the information that the owner requires for the contract. Unethical behaviour is an obvious sign of a bad property manager.

 

There may be other reasons for the rise of such situations, including personality differences or changing property requirements. Remember that the owner should be able to entrust the property management group with nearly every aspect of the rental property.As of the property manager, they must always act in the best interest of the property owner. Taking the time to ensure commitment to service will make a difference in the long run. Trust once broken is almost impossible to rebuild, and insincerity is the trait of a conniving mind.

 

For more details, visit our website http://sangau.com/